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Golf Par Excellence
Booking Terms & Conditions

These conditions form part of your contract with Golf Par Excellence. However, if you travel by sea or air as part of your holiday booked with us, the conditions of the carrier will apply to that part of the holiday and these may be subject to international conventions which may restrict that supplier’s liability.
The contract, in all respects, shall be governed by English law.

1. Booking your holiday

A deposit of £75.00 per person plus full flight costs (if applicable), is payable and a contract shall exist when our confirmation invoice is issued. The balance of payment is due eight weeks before departure and should you fail to pay it, we reserve the right to cancel your holiday and retain your deposit.

2. Price policy

Our prices, as provided in your Holiday Itinerary, will not be subject to any surcharges except as a result of government action or variations of more than 10% in the Exchange Rate between your payment currency and destination currency.
Should any surcharge imposed exceed 10% of the total holiday price, you may cancel the holiday within seven days of receiving your revised invoice and a full refund of all monies paid will be issued. We do reserve the right to increase or decrease advertised prices; figures obtained from our website Rapid Reckoner or printed in our brochure are only indicative.

3. Alterations by you

If you wish to alter a confirmed booking, we shall of course try to assist. Alterations must be notified to us in writing by the person who made teh original booking and accompanied by an administration fee of £50. Any charges levied by third parties (such as airlines or ferry companies) will also be payable.

4. Alterations by us

It is unlikely that we should have to alter your holiday. However, if we do significantly change the arrangements, you may choose whether to continue with the holiday or to cancel and receive a full refund. For significant alterations made after the balance of payments has been made, a payment of £20 per person will be made except in cases of “force majeure” - that is, situations outside our own control, including closure of ports, industrial action, health risk, adverse weather conditions, technical problems to transport.

5. Cancellation by you

Should you wish to cancel a confirmed booking, written notification is required from the person who signed the booking form.
The following charges will however apply:-

Days prior to departure that written cancellation is received

Cancellation charge as a percentage of total holiday price

Over 56 days

Deposit only

56 - 42 days

50 %

41 - 28 days

75 %

27 - 14 days

90 %

Under 14 days

100 %

6. Cancellation by us

Under extreme circumstances we may be forced to cancel your holiday. If this should arise then you will receive a full refund. In addition if cancellation occurs after you have paid the balance of your holiday cost, and hasn’t arisen for reasons of  “force majeure”, you will receive a payment of £20 per person.

7. Our responsibility

We accept responsibility for ensuring that your holiday is of a reasonable standard and if any part is not as promised, is the subject of justified complaint and has affected your enjoyment, we shall pay you appropriate compensation (except in circumstances outside our control as described above). Our liability shall be limited to a maximum of twice the original holiday cost of the person affected.
We also accept responsibility if you should suffer death, injury or illness as a result of the proven negligence of our employees, or sub-contractors whilst acting within the scope of their employment in the provision of your holiday.
However, we do not accept responsibility in situations in which fault is attributable to you, or a supplier unconnected with the holiday, or in circumstances which could not have been forseen or in which the consequences could not have been avoided even if all due care had been taken.

8. Third party Websites and brochures

Golf Par Excellence cannot be held responsible for the content of any third party website, brochure or other publicity material.

9. Complaints

If you should have a complaint during your holiday, it must be brought to the attention of your hosts in resort. If the problem cannot be resolved locally, you should write to us within 28 days of completing your holiday.

10. Flight inclusive holidays

Costs of air-travel shall be due in full at time of booking.  Any airline charges arising from alterations to existing bookings that we have made for you shall be payable in full by you.

The air holidays and flights on this website are ATOL Protected, since we hold an Air Travel Organiser’s Licence granted by the Civil Aviation Authority. Our ATOL number is ATOL 6997.

When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.

We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).

If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those
Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.

If you choose to book your own flights you will not be covered under our ATOL for this element of your holiday.  Any flights booked through a third party will be subject to their terms and conditions.  The contract for this part of your holiday will be a wholly independent contract between you and the third party you choose to book your flights.  Golf Par Excellence does not accept any responsibility for any claim, loss or liability for any incident arising as a result of travel arrangements made between you and a third party.

11. Flight exclusive holidays

In compliance with the European Package Travel Regulations 1992, Golf Par Excellence is fully bonded under IGI's Failsafe insurance policy.  This policy protects all monies received in respect of Golf Par Excellence that don't include flights and ensures a refund of such monies and/or repatriation to the United Kingdom in the unlikely event of financial failure.

12. Special Offers

Unless stated otherwise, only one special offer may be applied to any one holiday.

Your Financial Security

All monies paid to Golf Par Excellence in respect of flight inclusive holidays are fully covered with the Civil Aviation Authority under ATOL licence No: 6997.

Monies received for overseas non-flight inclusive holidays are retained in a Trust Account and only released to Golf Par Excellence once your holiday is completed.

You therefore have total financial security when booking your holiday through us.

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